SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of automotoaccs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of automotoaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very good lamp L lighting is very good
Overall these lights where amazing easy to install and very bright all that I would say is make sure u have the right bulb fitting otherwise it will cause issues with the car
Major improvement over oem halogen bulb, may even be too bright at night, highly recommend
I still did not check if it alters the relay of the toyota but for the moment impeccable
Excellent just what I wanted
It's so bright I had to switch back to stock. If you like to piss off on coming drivers , this led bulb is for you. Also, need to resistor.
great lights!! will buy again for sure !! price is good so will buy again! this was for Toyota Camry 2012
Exactly what I asked for the light is wonderful
Works perfectly. I recommend
all in good condition and in perfect order, nothing is loss fast dekivery and accurrate fits very well
These look great on my 2012 MINI R56 JCW. Significantly more visible during the daytime compared to the stock halogen bulbs. Also great for early evening when the Xenon headlights are automatically on, which tends to wash out the front amber turn signals. Ordered PY21W (amber) for the front turn signals (car has clear lenses) and P21W (red) for rear turn signals (car has red lenses, but wanted to avoid any pink colour that can occur when using very bright clear LEDs). Less than 2 weeks delivery time to Canada. Hoping they last.
Chic lamps. In our country the price of the same space... Very bright. Delivery is fast, after 2 weeks we were in Kropyvnytskyi. Seller recommend
OK 5 Stars
arrived fast, not installed yet
will need a canbus if running brakes blinkers and reverse