SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of automotoaccs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of automotoaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
though I do mechanic work these are good to have, normally when you take the original clips out they break from being old & dry. it's good to have these on hand to replace the ones you no longer can use once you pull the original ones out to do mechanic work. also a good price. I work at an Auto parts store & we sell just the tool for 9usd & a 5 pack of clips for 6usd (depending on the clips, could be more)
Command of the 9/7/2024. Reception on the 15/7/2024. Compliant material
Excellent, as seen in the photo and arrived very quickly.
Nice selection of parts and an excellent value
As the ad describes
They look very good I have not tried them I would have to put them to the test and later I could make a more complete review
After getting the electric windows fix in my car the door panels were never reattatched right . I hope these help to get the inside door panels to fit tighter like they used to.
Excellent and very useful for cars.
looks good
exactly what I need for my vehicle and fast shipping!! great job!!
Very good screw toolbox plus your tool to apply each type of screws to bring the box
Nickel, fast deliveries
A great set. Tried it good. I recommend the seller.
Pretty awesome. A great value considering the price locally
Received, item as described. I will update the review if it doesn't work as described or falls apart.
looks ok. don't use it yet
Looks good
Quick dispatch. Reasonable delivery time. Product is as expected. Really happy with the service provided.
As shown in the description
I recommend that the product was delivered quickly and is a good seller.
Exactly what I needed for my car. I had to repair the left interior door trim. Very pleased with the product. Thank You very much.
.... Good variety of clips.
They look good, they are completely plastic, I hope they work for what I buy, my car is a nissan march, as soon as I install it I will edit my rating
That’s really good
Thank you for the fast shipping and the great product :) I am very satisfied o/ Everything as described and ordered :) I will use this product on my BMW E39 540i to practice various repairs with it. I wish you continued professional and business success! O/
I received the item very quickly!!!!!!!!!!!!!! Good prudence for the price that is paid, Many thanks I will keep buying more
Item as described
Responsible seller send the item immediately.
Excellent shipping, packaging and product, very satisfied
It’s looking good
I liked very varied the same as in the photo
Are very good. Very accessible to place accessories