SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of automotoaccs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of automotoaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
GOOD!
Good fit for mitsubishi outlander phev. fits up the edges with no gaps. I tried several makes before to get it right. always best to get larger than you need. the handle gives it support to stay fixed to windscreen.
Super
Holds little space
It is a bit weak but it fulfills the function very well, the question is how long it will last opening and closing every day For now is going well
Excelente
Perfect, but l ordered the wrong size
This item arrived quickly and been using it for two weeks and so far, so good. It's a bit delicate but with care this is a good product with great coverage.
Just like the photo. We haven't checked on the windshield yet because it's a gift. But very good, with the opening to fit the rearview mirror. Better than the previous one I bought.
Fits well in BMW sèrie 3 2007
It looks perfect in my Hyundai sedan.
The measurements conform to the description. It is a little bigger for a Toyota Yaris but better like this to protect more
Good
In line with Knife expectations. So no unpleasant surprises.
Fulfills its role, but for my Peugeot 5008 (2010r) is too small. Too short and too narrow. Does not cover the entire glass :( Besides, OK, well packed for shipping, quite quickly arrived.
Looks great! Now it remains only to try it
as you can see, not 100% coverage on Honda CR-V 2019.
Purchased this for my BMW X3 and it fits perfectly. I love the fact that I can easily fold away like an umbrella when I get in the car and the car doesn’t feel too hot. I absolutely love it.
It fits very well and is easy to place. I bought the 1,40 for a 3008 Peugeot and it fits perfectly. The mirror gap is also essential, if not, it would not fit so well.
Article according to description, the material is similar to that of an umbrella, thin fabric .. Fast shipping. Satisfied. Images of a 2016 Opel corsa
Feels great, a bit fiddly to put up, buts more to do with space than the product. Only had it a couple of days, but seems to do the job.
Arrived earlier than planned, quickly seems good, we'll see