SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of automotoaccs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of automotoaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery to Poland !!! ( less than 20 days). Very good quality and price. Thank you very much!!!! <3
по размеру в самый раз, у меня 46 рос., качество хорошее, советую к покупке
Good quality well packed hope to deal with you again
Thank you very much. I like it.
Happy here. Thanks.
leginsy fajnej jakości, s pasuje na xs polskie, ładnie uszyte, nie przeswituja, jedynie śmierdzą. szybko przyszły
Очень классные, мне прям все по размеру. Очень хорошо смотрятся, не тонкие. У меня уже такие были, только стоили они дороже.На месяцев 8 хватило и начали выстироватьсяпосмотрим, что с этими будет. Продавец отправил все быстро, главное пришли они к мероприятию моему вовремя .
Качество отличное,запаха нет,нитки не торчат,прошито ровно.По размеру,заказывала L на мой 46.сидят отлично,не короткие на рост 168
rápido envío hermosas igual a la foto gracias vendedor
Лосины прикольные, размер "с" идеально сел, хорошо тянутся, без запаха, швы аккуратно прошиты. ткань не замкожа, напыление. до краснодара дошло за 22 дня. продавца рекомендую!!!
доставка полтора месяца, не быстро! лосины хорошие, качество на высоте, сшиты аккуратно. тянутся хорошо, смотрятся неплохо. товаром довольна. рекомендую товар и продавца.
Шли месяц до МО, качество хорошее,особенно 273р., не просвечивают, на рост 171см и вес 54кг, размер L сел идеально. Рекомендую, отслеживание было) в подарок положили резиночку
In general, leggings are not bad. At a height of 164 cm and a weight of 60 kg, the size L is just right. Although in my opinion, the length is a little short, slightly above the ankle by 1-2 cm, I like it longer, but it's a matter of taste. They are not small and do not hang.
Tardo en llegar, pero todo muy bien con el pedido. Muchas gracias, recomendado!
Доставка быстрая, в Самару 18 дней. Лосины в точности как в описании, качество хорошее. Мне они коротковатые на 10 см, т.к. у меня полные ноги и рост 172 см. Очень понравилась ткань, выглядит как кожа и нет парникового эффекта. Если продавец найдет размер для моего роста, то обязательно закажу ещё. Приятный комплимент, резиночка для волос. Спасибо. Рекомендую и товар и продавца.