SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of automotoaccs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of automotoaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Show I will install on my mt 03 recommend. The store everything working right tested
great product
Product meets the established and improves expectations
All works
They are nice and bright, very happy with them.
Still to try, however good price good factness
Fast delivery and item as described. Bright strobing effect with full RGB colours and modes to cycle
It actually awesome i actually loved it & it has different modes of colors.
Is very beautiful l like this
I was surprised by the good functioning of this article, it is a bit small I expected it bigger. .Thanks
Good product
It looks good now to install and see how it works it took a little longer to deliver
Very bright lights rechargeable but they don’t last as long battery life wise you get maybe 1 hr of on time
Works good enough gives good light
Just what I needed, good price, great shipping, I'm very satisfied.
Came out good
Good item for price. The light is strong, it comes with cable for carrying, Velcro for necklace and rubber bands. The battery lasts relatively well. The finish is not the best, but it pays off for the price.
I love it is super cute and super easy to change it mode and the battery lasts like an hour
yeah work and charge will up date once fitted and stuff you know how it go thanks
All good
Got the set of 3, they originally failed to clear customs, they were held for nearly a week then cleared. Made it just before the delivery deadline. They all work as advertised, im just unsure of their mounting method.
Very impressive little light I’ve mounted it on the front of my v strom the white strobe is effective
If they will have a larger size, they would be perfect to use them in any way, either in sporting goods or in the home, personally, I use them in my scotter and in my backpack that I take to work...
like it , and battery last about 3-4 hours
Awesome item, works really great Though takes too much time to choose the light you want and then keep it this way the next time you turn it on
Just what I thought… adhere well if you don't want to go unnoticed buy two games
All as described
Very good
the lights are really bright, so many colours and different ways to mount the LEDs. fast delivery, very happy thank you
Beautiful I recommend it
amazing light for the size,very easy to use and charge
they are very bright..i don't know how string the velcro will hold but time will tell
excellent product very bright
Worth it and user friendly. Fast delivery thanks seller
Awesome
Works perfectly lots of different colour choice.
Came
Awesome lights
Great item
Very happy
Item as described. Good service. Recomended.