We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Atpersonal prodovets!! To St. Petersburg with delivery from Russia 8 days!!! I will order more
I'm really glad... Came very quickly! The helmet is great... For your money just a chic helmet .... Thank you store ....
The order went 2 weeks, there are no chips, no scratches. Only inside the helmet torn two clips, but it did not affect the fastening of the pads. In general, we are satisfied with both price and quality, and most importantly, fast delivery. Thank you very much to the store. The helmet perfectly approached the age of 5 years, took the size of "S".
Amazing, perfect fit. Nice gifts, good quality. Helmet is solid. Thank you. Delivered to Canada in 2.5 month
The helmet is beautiful, it is visible in quality that cheap, but its money is definitely worth it. Gloves fire, very comfortable but the phone does not work in them, the glasses are beautiful but dark. And well, it smells creepy still, but I hope to weathered) and so the top set for its money. It came to Kaluga from China in 5 days by post.
Super products, complies with the description, sublime color.
In St. Petersburg came for a week. Packed well. The size approached.
It all came out as a whole, though in the pupyrka. Very light, the protection is dubious, took as the first helmet to learn how to ride in the distance I will buy reliable.
The helmet is excellent, the sizes came and gloves and a helmet. Thank you to the store, everything is packed qualitatively
Everything is OK, the only thing that does not like these are multi-colored glasses, besides very dark! Reached in 7 days from Russia
5 баллов из 5!!!
Very good quality, not broken wine, and it served me now to see if it holds
Thanks...
Super!
Very nice. Soft plastic, but looks like a expensive helmet.
The helmet came fast. Head size 57, I took M, came up normally. Glasses gloves all the store put. But it was packed in a regular bag and could break, but I was lucky, the helmet came whole. Quality norms, you can take.
An excellent helmet for such money, I hope I will not break the side in it, in perfect condition, shiny, without scratches and cracks (lucky) happy with the purchase, I advise
Compliance with the dimensional grid. Came well packed in a film. Includes gloves, glasses and a helmet, covering the nose and mouth of knitwear, behind the Velcro
I order for the second time for sale, go the way! Watch videos about homemade crafts, health and useful tips on my channel "DIY yourself"! http://www.youtube * Com/C/deals 33 save on purchases 7-10% of the cost of goods!! Change the star (*) to the point (.) got * by/245c5m
Great helmet! Seller thanks for fast delivery.