SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of automotoaccs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of automotoaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you so much..it came a lot of earlier ..recommended
it's even better than I imagined.
super!
Not bad flags. I thought I ordered 1 big, but 9 small ones. I did not read it carefully. And I recommend it. Delivery is not a long 27 days to Bashkortostan. The price is 200 rubles. With the seller did not communicate
Beautiful Flag. It was a week before the approximate time.
Пришёл даже быстрее, че написано в доставке ! Хорошее качество, насыщенные цвета :) Гладить пробовала, но не помогло. Нужно попробовать отпаривателем. Заказывайте <3
The flag is huge, cool, came in 25 days, very satisfied with the order! It remains only to stroke :)
Great!!
A good flag, came quickly. Slightly crumpled, but not terrible, thank you seller! *** A good flag, came quickly. Slightly crumpled, but not terrible, thank you store!
I did not find a single flaw, the parcel arrived in twenty-five days, basically was sorting already in Ukraine. opened and directly on the soul is easier. all goodness and tranquility✨
The flag is very high-quality, came about a month, ordered for a friend, I think she will like it))
My friend liked the flag very much. The product came a month after sending, and it justifies expectations. I advise.
Has come for 20 days) all abruptly, only threads stick out, but it's okay
Everything, now my soul screams and rejoices. The flag fully corresponds to the description, ordered a flag in the size of 150 × 90 cm, turned out to be really huge. The flag arrived quickly and in excellent condition, so I did not communicate with the seller. I have no complaints and I am very grateful: 3 Now I will endure the brain to friends ~
Happy here!
The parcel came quickly. I liked the flag. It remains for the parade!
Glad was sincere, came very quickly! But when I put it on in the city, I almost got pissed off
Красивая радуга, пойду с этим пледом на первомайском параде щеголятьA beautiful rainbow, I'll go flaunting this rug at the May Day parade
It walked for more than a month. Nylon is pretty thin, it's difficult to smoothen, but it's okay. I'm happy with everything, we do not find it in stores.
The flag came to Kazakhstan (Petropavlovsk) quickly, for 2 weeks, which is not typical for Kazakhstan. The quality is wonderful, the colors are bright, I advise everyone)